Shipping Policy

1. Overview

At Jiaroraji, we strive to deliver your orders promptly and efficiently. This Shipping Policy outlines the terms and conditions regarding the shipping and delivery of products purchased from our website.

2. Shipping Destinations

We ship to all locations within India.

3. Shipping Costs

Domestic Shipping: Shipping costs are calculated based on the weight, dimensions, and destination of your order. The shipping fee will be displayed at checkout before you complete your purchase.
International Shipping: International shipping costs vary depending on the destination, weight, and size of the package. Any additional customs fees, taxes, or duties are the responsibility of the customer and are not included in the shipping cost.

4. Processing Time

Order Processing: Orders are typically processed within 1-3 business days after payment is confirmed. Please note that processing times may be longer during peak seasons or promotional periods.
Custom Orders: Custom or personalized items may require additional processing time. Estimated delivery times for custom orders will be provided at the time of purchase.

5. Shipping Methods and Delivery Times

Standard Shipping: Delivery within India typically takes 3-7 business days from the date of shipment.
Express Shipping: Express delivery options are available for an additional fee, with delivery typically taking 1-3 business days.

6. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery on our website or the carrier’s website.

7. Delayed or Lost Shipments

Delays: While we strive to meet our delivery estimates, shipping times may be affected by factors beyond our control, such as carrier delays, customs processing, or inclement weather. We are not responsible for such delays, but we will do our best to assist you in tracking your order.
Lost Shipments: If your order is lost in transit, please contact our customer support team within 10 days of the expected delivery date. We will work with the carrier to investigate and, if necessary, arrange for a replacement or refund.

8. Shipping Restrictions

PO Boxes: We do not ship to P.O. boxes or APO/FPO addresses. Please provide a valid residential or commercial address at checkout.
Hazardous Materials: Certain products may be classified as hazardous materials and may be subject to shipping restrictions. If your order contains such items, we will notify you and provide further instructions.

9. Damaged or Incorrect Items

Damaged Items: If your order arrives damaged, please contact us within 48 hours of receiving the shipment. Provide photos of the damaged items and packaging, and we will arrange for a replacement or refund.
Incorrect Items: If you receive the wrong item, please contact our customer support team within 7 days of delivery. We will promptly correct the error by sending you the correct item at no additional cost.

10. Contact Information

If you have any questions or concerns about our Shipping Policy, please contact our customer service team at: contact@jiaroraji.com.
We value your business and are committed to providing a smooth and reliable shipping experience. Please review this policy carefully, and feel free to reach out to us if you need further assistance.